May 30, 2013
There is no age limit…
“A man is not old until regrets take the place of dreams.” (John Barrymore) I have been asked the question on many occasions; “When should you stop pursuing a dream?” Is there an age cutoff, should a health issue stall or stop you, maybe just participate in someone else’s dream…? I alway
May 28, 2013
“Enhancing Customer Relationships for Success” pt.5
#4) Create a vision, then get out of the way
*Create-to evolve from one's own thought or imagination as a work of art or an invention.
*Vision-the act or power of anticipating that which will or may come to be:
“We all die. The goal isn't to live forever, the goal is to create something that will.
May 27, 2013
“Enhancing Customer Relationships for Success” pt.4
#3) Managing Less is Managing Better
*Managing-to handle, direct, govern, or control in action or use:
*Less-to a smaller extent, amount, or degree:
*Better-in a more appropriate or acceptable way or manner:
-Quotes on Managing…
“Management is nothing more than motivating other people.” -Lee I
May 26, 2013
“Enhancing Customer Relationships for Success” pt.3
#2) Face Reality
*Face-to look toward or in the direction of:
*Reality-a real thing or fact.
(Learn to make tough decisions… cutting cost, spending on marketing and advertising, changing locations, adjusting products or services, whatever it takes to face reality and make the necessary improvement
May 25, 2013
“Enhancing Customer Relationships for Success” pt.2
#1) Harness the Power of Change
*Harness-to bring under conditions for effective use; gain control over for a particular end:
*Power-ability to do or act; capability of doing or accomplishing something.
*Change-to become different:
***Stats from 2006…The U.S. Department of Labor estimated the aver
May 24, 2013
“Enhancing Customer Relationships for Success”
…how to grow and nurture relationships with your customers.
(Be a resource to your clients; recommend software, conferences, networking events, or continuing education opportunities)
Know Your Customers!!!! Know means to be intimate. (Focus groups, best practices, think tanks, etc.) Large companie
May 20, 2013
Don't be afraid
“There is only one thing that makes a dream impossible to achieve: the fear of failure.” (Paulo Coelho)
I remember when I first began to play organized baseball at the age of 12. I was afraid in my first few practices and intimidated by pitchers; I was afraid to catch fly balls, ground balls or
May 16, 2013
Being a Minority Business Owner…
What are the issues surrounding entrepreneurship and being a minority business owner?
1) You must differentiate yourself from the competition or you just look, sound and feel like everyone else.
2) “Where’s the beef?” If you remember the old Wendy’s commercial that asked this question it sla
May 15, 2013
Do Something!
"The brain is a wonderful organ. It starts working the moment you get up in the morning and does not stop until you get into the office." (Robert Frost) Change the world this week. How? I don’t know, but do something Executive Level Thinker!

