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June 10, 2013

Make the tough decision…

“I have to make a lot of decisions that aren’t in the best interests of individuals, whether they be owners, club executives, players.” (Roger Goodell) Making decisions that impact others can be callous and stressful! The best interest of the whole is more important than the individual in most cases when making those decisions. Weigh […]

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June 3, 2013

"I’m sick of following…."

“I’m sick of following my dreams. I’m just going to ask them where they’re goin’, and hook up with them later.” (Mitch Hedberg) The aforementioned quote is amusing, with some interesting twists to consider. One, don’t chase or follow your dream. Follow the steps to make a dream possible, i.e., education, mentorship, and the like. […]

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May 30, 2013

There is no age limit…

“A man is not old until regrets take the place of dreams.” (John Barrymore) I have been asked the question on many occasions; “When should you stop pursuing a dream?” Is there an age cutoff, should a health issue stall or stop you, maybe just participate in someone else’s dream…? I always felt you should […]

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May 28, 2013

“Enhancing Customer Relationships for Success” pt.5

#4) Create a vision, then get out of the way *Create-to evolve from one’s own thought or imagination as a work of art or an invention. *Vision-the act or power of anticipating that which will or may come to be: “We all die. The goal isn’t to live forever, the goal is to create something […]

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May 27, 2013

“Enhancing Customer Relationships for Success” pt.4

#3) Managing Less is Managing Better *Managing-to handle, direct, govern, or control in action or use: *Less-to a smaller extent, amount, or degree: *Better-in a more appropriate or acceptable way or manner: -Quotes on Managing… “Management is nothing more than motivating other people.” -Lee Iacocca “Management is doing things right; leadership is doing the right […]

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May 26, 2013

“Enhancing Customer Relationships for Success” pt.3

#2) Face Reality *Face-to look toward or in the direction of: *Reality-a real thing or fact. (Learn to make tough decisions… cutting cost, spending on marketing and advertising, changing locations, adjusting products or services, whatever it takes to face reality and make the necessary improvements) -Quotes on Reality… “Reality is merely an illusion, albeit a […]

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May 25, 2013

“Enhancing Customer Relationships for Success” pt.2

#1) Harness the Power of Change *Harness-to bring under conditions for effective use; gain control over for a particular end: *Power-ability to do or act; capability of doing or accomplishing something. *Change-to become different: ***Stats from 2006…The U.S. Department of Labor estimated the average U.S. worker will have 10-14 jobs by the time he or […]

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May 24, 2013

“Enhancing Customer Relationships for Success”

…how to grow and nurture relationships with your customers. (Be a resource to your clients; recommend software, conferences, networking events, or continuing education opportunities) Know Your Customers!!!! Know means to be intimate. (Focus groups, best practices, think tanks, etc.) Large companies and Government entities host and sponsor these events to understand the people they serve. […]

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May 20, 2013

Don't be afraid

“There is only one thing that makes a dream impossible to achieve: the fear of failure.” (Paulo Coelho) I remember when I first began to play organized baseball at the age of 12. I was afraid in my first few practices and intimidated by pitchers; I was afraid to catch fly balls, ground balls or […]

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May 16, 2013

Being a Minority Business Owner…

What are the issues surrounding entrepreneurship and being a minority business owner? 1) You must differentiate yourself from the competition or you just look, sound and feel like everyone else. 2) “Where’s the beef?” If you remember the old Wendy’s commercial that asked this question it slaps of one thing, bring fullness/wholeness/completeness or stay out […]

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May 15, 2013

Do Something!

“The brain is a wonderful organ. It starts working the moment you get up in the morning and does not stop until you get into the office.” (Robert Frost) Change the world this week. How? I don’t know, but do something Executive Level Thinker!

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May 14, 2013

What's Your Mission in Life?

“You may say I’m a dreamer, but I’m not the only one. I hope someday you’ll join us. And the world will live as one.” (John Lennon) It’s a personal mission of mine to encourage as many people as I can to chase the dream through my speaking engagements, blog, networking and personal contact. Unfortunately […]

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